Skip to content

Recordings: finding friction safely

Switching recordings on, what's masked, filters that surface problems and sharing replays.

Lesson
2/3
Reading time
6 min
Sections
4
Through the course
67%

Recordings replays real visits with clicks, scrolls, page changes and errors on one timeline. It uses the Analytics snippet you already have and is included on every plan.

Private by default

  • Field values are never recorded, only their length.
  • Password, email, phone and card fields are skipped entirely.
  • Emails, phone and card numbers in page text are masked in the browser before upload.
  • Add data-serpfull-block to hide an element or data-serpfull-mask to mask its text.

Finding problems

Filter by page, country, device, length, rage clicks and errors, or jump in from any visit in Sessions. Rage clicks (repeated clicks in one spot) and dead clicks (clicks that do nothing) point to confusing design.

Check your understanding

Visitors click a product image repeatedly and nothing happens. What will Recordings flag?

Sharing

Share one recording with a developer or client by link, with an optional password and expiry, and revoke it at any time. You choose what share of visits to record and can skip very short visits.

Lesson 2 of 3

Recordings: finding friction safely